Return/Refund Policy

Return & Refund Policy:

Unfortunately, due to the nature of our products, we are unable to offer refunds, returns, or exchanges in all cases. All sales are final. Chicluxe reserves the right to refuse any returns at any time. 

Damage & Missing Product: We follow a checking process to avoid any damage or misses from our end.  Return can occur if the customer receives the product in a damaged condition and reports the same within 2 days of receiving their order, provided that you must have proof of an unboxing video clearly showing the damage in the product. Breach of this section will lead to rejection of the return/exchange request. 

If a user buys multiple products, only the damaged product will be accepted.

You will receive a full refund to your original payment method for the price of the damaged item(s) within 7 days after we receive the product.

We won’t be charging you any return shipping or handling fees.